A promise that protects your goods
When you appoint a third-party inspection company, you are buying one thing above all: an honest, independent judgment about whether your goods meet your requirements. If an inspector can be influenced — by a gift, a favour, or a quiet arrangement with the factory — the entire report becomes worthless.
That is why QCANT publishes a written Inspector Code of Conduct and requires every inspector and every employee to comply with it on every single assignment.
What our Code of Conduct prohibits
The policy is deliberately simple and strict. Our staff are prohibited from:
- Accepting any bribery, gift, entertainment, kickback or commission from the inspected organisation — including gift cards, cash or securities;
- Borrowing vehicles or valuables from factories, or having personal expenses reimbursed;
- Seeking illegitimate benefits for themselves, relatives or friends through work targets;
- Adding fees or raising charging standards beyond the agreed contract;
- Abusing discretion to raise or lower inspection standards, or treating a service party unfairly;
- Selling their own products or items to the inspected party.
What we ask from factories and clients
We also make a simple request to our partners: please do not offer any personal benefit to our staff beyond the contract. A polite 'no' protects everyone — it protects our independence, and it protects your own reputation as a fair business partner.
How to report a violation
If you believe a QCANT employee or inspector has violated this statement, you can reach us confidentially at cs@QCANT.com or +86 1980 6582 891. Every report is investigated seriously, and confirmed violations are handled strictly — including account freezing, loss of order income and, in serious cases, legal action.
The bigger picture
The Code of Conduct is one of six written quality policies that govern our operations. Together they cover sampling, inspection procedure, inspector accountability, work discipline and quality evaluation. You can read the full policy documents in preview mode from the links below.
Preview our quality policies (EN / 中文) →
QCANT — Independent quality inspection & auditing in China. Contact us: cs@QCANT.com.